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Issue: #49  June 2009
Become an Essential Employee
 
We all have a lot on our plates, and sometimes we overload ourselves and take on bigger bites than we can chew. Being spread too thin and doing too many things at once can reduce the overall quality of our work.
 
Focusing on individual assignments from start to finish helps improve quality and enables you to complete projects more efficiently. Today, staying on track and becoming indispensable to your company is very important when companies are downsizing.
     
What are you doing to become indispensable?  We'd like to know. Send a note to 
marketing@vericom.net.
 
Regards,
Robert
 R Loeb photo
Robert J. Loeb

President & CEO
Vericom Corporation
Featured Article
The Myth of Multi-Tasking
 
By: Mike Mitchell
 
What Is Multi-tasking?

In the truest sense, multi-tasking is the ability to simultaneously do two disparate tasks with equal competence. No one is really capable of working like this. The brain is simply not wired for it. Your brain is a wonderfully complex organ capable of switching tasks with tremendous speed which gives the impression of simultaneous processing. A more accurate term for what we refer to as multi-tasking is “switch-tasking.” Note that the more complex the task, the longer it takes the brain to switch between tasks. Although conventional business wisdom seems to indicate that multi-tasking increases productivity, research is revealing quite a different story.

The Truth about Multi-tasking

Christine Rosen, writing in The New Atlantis, quotes Lord Chesterfield as giving this advice to his son in 1740, “There is time enough for everything in the course of the day, if you do but one thing at once, but there is not time enough in the year, if you will do two things at a time.”

Current research has dispelled the claim that a multi-tasking employee is a more productive employee. Listed below are just some of the adverse effects of multi-tasking.

Decreased productivity: Dr. David Meyer, a psychology professor at the University of Michigan, claims that multi-tasking can actually slow you down. He says that through research he has discovered that the more complex activities a person takes on, the more time it actually takes in the long run. He states that, “Not being able to concentrate for, say, tens of minutes at a time, may mean it's costing a company as much as 20 to 40 percent in terms of potential efficiency lost, or the "time cost" of switching [tasks]”.

Learning and information recall: According to Science Daily, multi-tasking affects the brain's learning systems, and as a result, we do not learn as well when we are distracted. "Multi-tasking adversely affects how you learn," said Russell Poldrack, UCLA associate professor of psychology... "Even if you learn while multi-tasking, that learning is less flexible and more specialized, so you cannot retrieve the information as easily.” Multi-tasking can also creates short term memory lapses.

Increased stress: Talane Miedaner in her book Coach Yourself to Success states the adverse effect of multi-tasking this way, “When I did one thing at a time..., I felt in control instead of harried It is obviously stressful to try to do more than one thing at a time, there is nothing attractive about stressed out people.” The personal cost of trying to multi-task is an increased level of stress, tension, and frustration.

Respect your Co-Workers

Not only is multi-tasking detrimental to you and your company, it is, in some cases, disrespectful to your co-workers. To give less than 100% of your attention to a co-worker asking for your help or guidance shows a lack of respect to that person. The next time you’re tempted to do more than one task at a time, set your task priorities. Work on one task to the best of your ability, then go to the next one. I know calls and interruptions are constant but learn to prioritize them. Give them your complete attention then refocus 100% of your energy on your current task.

-Mike


Mike has more than 20 years experience in the telecom industry.
Ask Mike: Telecom Q & A  
Q:  Dear Mike:  My company is downsizing and laying off some employees. I like the company and don't want to be laid off. What do you recommend to help me keep my job?  Worried Worker   

A: Dear Worried Worker: Leadership usually looks at several factors when making decisions as to which personnel to lay off. Considerations include: operating/labor budget, salaries, functionality, outsourcing, and more. I recommend you stay positive and focus on the following areas:


  • Attitude: Keep a positive attitude and encourage others. Don't let circumstances control you. Conduct your daily activities with the expectation that you're going to keep your job.
  • Volunteer: Look for opportunities to help in other areas of your company. The more you can do for the company, the more valuable you become. It's also important to make friends and network in other departments. You may find a more secure job opening in another part of the company. 
  • Education: Don't stop learning. Take advantage of any educational courses your company has to offer (including technical, customer-oriented, and managerial). If tuition reimbursement is available, enroll in a local college or tech school.
  • If you do your job well, display a good attitude, and take initiative, people will notice. Although there is no guarantee of job security, you may develop an advocate among the decision makers of your company who will do everything possible to keep you as an employee.

    -Mike

    Have a question for Mike?  Email mike@telexcellence.com. 
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    In This Issue
    The Myth of Multi-Tasking
    Ask Mike: Telecom Q & A
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