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Case Study:

“By using SoundCare to inform and educate callers both on hold and in queue, we have reduced our call abandonment rates by 67%.”


Bill Cockrell
Administrator
Cardiovascular Associates

About Vericom  
A Unique Focus
Vericom Corporation, Roswell, Georgia, has been serving hospitals, health systems, managed care, and physician practices for 20 years. Robert J. Loeb, President & CEO, started the company in 1989 with the goal of being the premier audio and visual healthcare communications provider for hospitals, by offering unparalleled service for clients in order to ensure life long, indispensable relationships.

Vericom’s healthcare solutions include SoundCare on-hold messaging, ChannelCare healthcare digital signage, hotlines, web audio, voice prompts, and radio, among others. These custom solutions enable healthcare organizations to better promote their service lines, support branding efforts, improve quality and patient safety, differentiate their hospitals, recruit, recognize, and retain employees and physicians, increase patient satisfaction, and more. Vericom’s real-time communications increase the ROI of healthcare marketing programs by expanding their reach to millions of additional, highly qualified consumers. What makes Vericom unique is our ability to develop targeted and relevant audience-centered custom content for clients every month. Our team of healthcare professionals writes all of our content and reviews it to ensure clinical accuracy and integrity. We provide 24/7 client support and are prepared to address any crisis communications needs that arise for clients. We serve over 400 healthcare organizations at more than 1,100 locations across the country

. At Vericom, we believe in Building Indispensable Relationships one client at a time. Our philosophy is manifested through the Vericom Institute for Learning (VIL) where we connect our employees and clients to resources which may best serve their needs.

These resources include: training, networking, access to opportunities and sharing to broaden their reach, so as to help individuals advance in the direction of their goals both personally and professionally.

For more information about Vericom, our products and service, please call 800-800-1090.